FAQ
Straight answers
The questions people usually ask me on the first call. If yours isn't here, email me at mat@elevora.tech.
Working with me
Who will I actually talk to?
Me. I'm on the first call, I learn your process, and I review every change. On bigger projects a project manager and developers help, and you'll know who they are.
How do you charge?
A fixed price per milestone, or a monthly rate if you'd rather spread the cost. Never by the hour. You see the price in writing before any paid work starts.
Is the first version really free?
Yes, for businesses that are a good fit and ready to invest in the project. It's a working version of your core process, built so you can see I understand your business. If you decide not to go ahead, you don't owe me anything.
How long does a project take?
It depends on the process. A focused tool can take a few weeks. A system that runs a whole part of your business usually takes a few months. You get a timeline with the milestones before you pay anything.
Will I have to sit through a lot of meetings?
No. I'd rather read your real spreadsheets and documents. Expect one weekly check-in and written updates.
Can I change things after they're built?
Yes. Before a feature is signed off, changes are part of the work. After sign-off it's locked, and changing it, even just how it looks, is new work. That's what keeps fixed prices fixed.
What happens after launch?
I train your team and stay on for support, weekdays 9 to 5 US Eastern. If I'm out, my project manager covers. Ongoing support and changes are covered by a monthly arrangement or quoted as new work.
What if I just need a small fix or an automation?
Book a call anyway. If it's small, I'll tell you how to do it yourself or point you to a tool that does it. That costs you nothing.
Can you work with the tools we already use?
Usually, yes. Accounting, CRM, calendar, email and spreadsheets can almost always be connected. If something can't be, I'll tell you on the first call.
AI and your data
Do you use AI to write the code?
Yes. I build with AI coding tools, Claude Code and Codex, the way a lot of experienced engineers now do. It's a big reason I can work fast and don't bill hours. Every change still gets my own review, an automated code and security review, and security scans before it ships.
Is AI-built code safe?
It's held to the same standard as any other code. I read and review every change, and automated reviews and security scans run on all of it. I don't ship code I haven't read and understood.
Who owns the code and the data?
Your data is always yours. Who owns the code, and how it can be used, is set out in the written agreement before any paid work starts. I'll go through it with you on a call.
Is there anything you won't take on?
Yes. If your core business logic is too sensitive to go anywhere near AI-assisted development, I'm not the right fit, and I'll say so up front.
Will you put AI into my business?
Only where it clearly saves time, like reading incoming documents or drafting replies. Most of the value usually comes from a well-built database and forms, not AI.
Tell me how your team works today.
30 minutes on a video call. Free. Bring the spreadsheet you like least.
Or email me at mat@elevora.tech